Need help or have any enquiries? Drop us a message on WhatsApp at +60 17 5189 655 or email us at luciabakeryco@gmail.com. We’ll get back to you as soon as possible.
All our bakes are made to order with care. As such, we do not offer refunds or exchanges unless there’s a clear error on our part (e.g., wrong item delivered). If there’s an issue, please reach out within 24 hours of receiving your order.